FAQ

Frequently Asked Questions (FAQ)

1. What kind of products do you sell?
We offer a wide range of beauty and skincare products including facial cleansers, serums, moisturizers, masks, and body care essentials all designed to help you look and feel your best.

2. Are your products safe for all skin types?
Yes! Our products are carefully formulated with gentle, high-quality ingredients suitable for all skin types. If you have sensitive skin, we recommend doing a patch test before full use.

3. Are your products cruelty-free?
Absolutely. We believe in beauty without harm all our products are 100% cruelty-free and never tested on animals.

4. How long will shipping take?
Orders are usually processed within 1–3 business days. Delivery times may vary based on your location, but most customers receive their orders within 5–10 business days.

5. Can I return or exchange a product?
Yes. If you receive a damaged or incorrect item, please contact our support team within 7 days of delivery, and we’ll be happy to assist you with a replacement or refund.

6. How can I contact customer service?
You can reach us anytime via email at beautyskincarestore01@gmail.com or through our Contact Us page. Our team is available Monday–Saturday, 9 AM–6 PM to assist you.

7. Do you offer discounts or promotions?
Yes! Subscribe to our newsletter or follow us on social media to stay updated on exclusive deals, beauty tips, and special offers.